• We understand that emergencies happen. If you need to cancel your appointment, we simply ask that you notify us of any cancellations or reschedulings at least 24 hours prior to the appointment.
• If the booking was made on the same day, notify us at least 3 hours prior. Cancellations that break these rules will cause a $20 fee added to your next appointment.
No-shows
• In the case of missing your appointment with no call or no show :
• For the 1st time, we will waive.
• You will be required with a deposit worth 25% of the next booking. Two or more missed appointments equal being fired from the salon.